Terms of service
TERMS OF SERVICE / SALE
IMPORTANT – PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE OR PLACING AN ORDER.
These Terms form a binding agreement between you and STTA Inc. (“Belmonia,” “we,” “our,” “us”). By accessing or using www.belmonia.com (the “Website”), including any subdomains, you agree to abide by these Terms. If you do not agree, you are not authorized to use the Website.
1. WEBSITE USE
By using this Website, you confirm that you are at least the age of majority in your state and have the legal capacity to enter into a contract.
2. PRIVACY POLICY
Our Privacy Policy governs how we collect and use your information. You can view here.
3. RESTRICTIONS ON USE
You agree not to:
• Use the Website for unlawful purposes.
• Interfere with its security features.
• Distribute malware or malicious code.
• Misrepresent your identity.
• Attempt unauthorized access.
Violations may result in account termination.
4. PRODUCTS FOR PERSONAL USE ONLY
All products are sold for personal use only. Resale or redistribution is strictly prohibited. We reserve the right to cancel orders suspected of resale.
5. NO MEDICAL CLAIMS
Our products and statements have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease. Consult a physician before use.
6. MODIFICATIONS AND PRICING
Prices are subject to change without notice. We reserve the right to discontinue products or modify content at any time.
7. PAYMENT TERMS
• Payments must be made in U.S. Dollars.
• By submitting payment, you confirm you are authorized to use the payment method.
• Insufficient funds or chargebacks may result in order cancellation.
8. ORDER ACCEPTANCE & CANCELLATION
We reserve the right to cancel any order at our discretion. If canceled, refunds will be processed to the original payment method.
9. SUBSCRIPTION TERMS
• Billing occurs every 30 days for subscription orders.
• Cancellations must be made at least 24 hours before renewal to avoid charges.
• Pausing and skipping options available without affecting discounts.
To modify subscriptions, contact support@belmonia.com.
10. SHIPPING & DELIVERY
• We ship within the United States only.
• Incorrect addresses may result in delayed or failed delivery.
• Orders over $100 may require a signature upon delivery.
If you experience issues, contact support@belmonia.com.
11. REFUND & RETURN POLICY
For the health and safety of our customers, we DO NOT accept returns on any edible products. We only accept returns of non-edible items that have not been used and they have the original packaging. We are not responsible for returns on incorrectly ordered items.
Our Quality Assurance team inspects all products before leaving our facility. Belmonia is not responsible or able to control the condition of our products once it leaves our facility. Please make sure you are accepting the product promptly to avoid undesirable warm conditions for candy products. Store candies air tight and in a temperature controlled space no warmer than 70°F. We do not accept returns for melted products. Please review our warm weather policy for more info.
Refunds do not apply if products don’t arrive on time. belmonia.com will NEVER GUARANTEE delivery times. It is customer responsibility to select proper shipping methods and with no less than 2 weeks of advanced of the day needed.
All returns need to be approved by belmonia.com. If you want to return a product, you have to contact us within 2 business days of receiving your order (we can determine this by using UPS Tracking). Products need to be unopened and with original packaging. Refund for returns exclude shipping costs and a 15% restocking fee. Customer is responsible for shipping the products back to our warehouse. We do not do refunds for returned items without prior approval.
12. THIRD-PARTY LINKS
We are not responsible for third-party websites linked on our site. Any transactions with them are at your own risk.
13. SOCIAL MEDIA POLICY
• We are not responsible for content posted by users on our social media pages.
• By posting content, you grant us permission to use it for promotional purposes.
14. ENTIRE AGREEMENT
These Terms, along with our Privacy Policy, represent the entire agreement between you and Belmonia (STTA Inc.).
For questions, contact us at:
Delray Beach, FL 33446
Email: support@belmonia.com
Phone: +1 (561) 631-5153
PRIVACY POLICY
Effective Date: 01-01-2025
Belmonia (STTA Inc.) (“we,” “our,” “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information.
1. INFORMATION WE COLLECT
We collect the following types of information:
• Personal Information: Name, email, phone number, address, payment details.
• Technical Data: IP address, device information, browser type.
• Usage Data: Pages visited, products viewed, purchase history.
2. HOW WE USE YOUR INFORMATION
We use your data to:
• Process and fulfill orders.
• Improve customer service.
• Send order updates and promotional offers.
• Prevent fraud and enhance security.
3. SHARING YOUR INFORMATION
We do not sell or rent your personal data. However, we may share it with:
• Payment processors (e.g., Stripe, PayPal).
• Shipping carriers (e.g., USPS, FedEx).
• Legal authorities if required by law.
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies to enhance user experience. You can disable cookies in your browser settings.
5. DATA SECURITY
We implement industry-standard security measures to protect your information. However, no system is 100% secure.
6. YOUR RIGHTS
You have the right to:
• Request access to your data.
• Correct inaccurate information.
• Request deletion of your data.
• Opt out of marketing emails.
To exercise these rights, contact us at support@belmonia.com
7. CHANGES TO THIS POLICY
We may update this Privacy Policy. The latest version will always be posted on our Website.
8. CONTACT INFORMATION
For any privacy concerns, contact:
Belmonia (STTA Inc.)
Delray Beach, FL 33446
Email: support@belmonia.com
Phone: +1 (561) 631-5153